STOCK UNALTERED MERCHANDISE
• 7-day refund with all factory packaging included
• Any Christmas gift purchase from December 1st to 24th may be refunded until December 31st
• All refunds are issued to the original purchaser in the same payment form in which they were purchased.
If purchased with a credit card, we must use the same credit card to issue the refund.
• Exchanges or store credit are available up to 30 days after original purchase for full
purchase amount or subject to 15% restocking fee for refund.
ALTERED MERCHANDISE AND SPECIAL ORDERS
• No refunds or returns for special orders or altered merchandise unless agreed upon in writing upon purchase.
WARRANTIES
• Purchases and repairs are warrantied for a period of one year from time of purchase to be free of any manufactural or repair defect.
• Any repair to defects in material or craftsmanship will be repaired or replaced at no charge.
• It is recommended to have jewelry inspected every six months.
• Accidental damage and loss are not covered. We recommend insurance to cover jewelry in such cases.
• If appraisals on purchased items are needed for insurance purposes, they will be provided at no charge.
• We recommend Jeweler’s Mutual Insurance for stand-alone jewelry coverage, or contacting individual homeowner’s insurance to compare coverage and costs.